Strategy
  Design
  Documentation
  Training
Whether you're upgrading now or in the future, get off to a SmartStart.

WELCOME

Joyce Laiserin provides technology training, documentation, and project planning services to professional firms and corporate clients - relying on a process that aligns the firm's high-level strategic objectives and best practices with an understanding of user behavior and adult learning principles.

Firm-centric Instructional Design

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User-centric Documentation

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ILTA '09 - Aug 23 - 27
Aug 25 - 9:00 am
Moderator-From the Trenches: Office 2007 Deployment Lessons
Presented by the User Support Peer Group

SmartStart programs

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